Terms of service
TERMS OF SERVICE MAMA JONES AFRICAN FOODS LLC
Effective date: March 12, 2025
These Terms of Service ("Terms") govern your use of this website, including any subdomains, unless expressly stated otherwise. These Terms constitute a legally binding agreement between you ("User," "Customer," or "You") and Mama Jones African Foods LLC ("Company," "We," "Us," or "Our"), the owner and operator of the website [Insert Website Name], accessible at [Insert Website URL] ("Website").
PLEASE READ THESE TERMS CAREFULLY, AS THEY AFFECT YOUR LEGAL RIGHTS.
1. DEFINITIONS
For the purposes of these Terms:
• "Parties" refer to both You (the User of the Website) and Us (the Owner and Operator of the Website).
• "Content" refers to all text, images, videos, audio, and other material published or made available on the Website.
• "Materials" include any documentation, data, or resources provided to You in connection with the use of Our Products or Services.
• "Terms" means these Terms of Service, as updated from time to time.
• "Website" refers to this platform, including all its pages, subdomains, blogs, forums, and any associated online content.
• "Products" mean the tangible and intangible goods offered for sale on the Website.
• "Services" mean the services provided through the Website.
2. ABOUT THIS WEBSITE
The Website is an online store engaged in the sale of the following products and services:
• African foods, including both dried and frozen products
• Other African-related items.
This Website consists of various web pages operated by Mama Jones African Foods LLC ("Company," "We," "Us," or "Our").
By accessing or using this Website, You acknowledge that You have read, understood, and agreed to be bound by these Terms, along with any additional policies or notices referenced herein. If You do not agree to these Terms, You must discontinue use of this Website immediately.
3. AGREEMENT
a. By using this Website, You confirm that You have reviewed these Terms, understand them, and agree to be legally bound by them. If You do not agree with these Terms, You must cease using the Website immediately.
b. In addition to these Terms, Your use of the Website is subject to any guidelines, rules, or policies posted by Us. Continued use of the Website constitutes Your acceptance of this Agreement.
c. By accessing or using this Website, You represent and warrant that You are at least 16 years old. We reserve the right to refuse service to any customer at Our discretion.
4. ACCEPTABLE USE
a. We may provide You with additional materials, resources, or documentation in connection with Your use of this Website.
b. We grant You a limited, non-exclusive, non-transferable, and revocable license to use this Website solely for personal, non-commercial purposes, including browsing, retrieving, displaying, and viewing content on a computer or other device.
c. You agree not to use the Website, its Content, or any provided Materials for any unlawful or unauthorized purpose that violates these Terms.
d. Any unauthorized use of the Website or its Content shall result in the immediate termination of the license granted to You under these Terms, and We reserve the right to take legal action where necessary.
5. PROHIBITED USE
a. You are strictly prohibited from collecting, downloading, copying, or otherwise communicating with other users of the Website without proper authorization.
b. You agree not to use the Website or its services in any manner that:
i. Harasses, abuses, or threatens others or otherwise violates any person's legal rights;
ii. Perpetrates fraud or engages in deceptive practices;
iii. Creates, transmits, or disseminates unsolicited spam, junk mail, or chain letters;
iv. Attempts to obtain passwords, account details, or other private information from users;
v. Posts or transmits copyrighted content without prior authorization from the copyright owner;
vi. Uses automated tools such as robots, spiders, or scrapers to access the Website without prior written consent;
vii. Engages in or facilitates unlawful gambling, sweepstakes, or pyramid schemes;
viii. Publishes, distributes, or transmits obscene, defamatory, or otherwise unlawful material;
ix. Interferes with, disrupts, or negatively impacts user access to the Website;
x. Solicits other users for commercial purposes without prior written consent from the Owner;
xi. Introduces viruses, malware, or other harmful software;
xii. Violates any intellectual property rights of the Owner or third parties;
xiii. Uses the Website for illegal spam activities or any other unlawful purpose.
c. Additionally, You agree not to:
i. Interfere with or attempt to interfere with the proper functioning of the Website;
ii. Bypass or attempt to bypass any security measures implemented to restrict access to the Website;
iii. Tamper with, disable, overburden, or impair the Website or its related services;
iv. Circumvent or interfere with the security features of the Website;
v. Use the Website in violation of applicable laws, regulations, or in a manner that may cause harm to the Website, any person, or business entity.
6. TERMINATION:
We reserve the right to terminate Your access to the Website and Services if You violate any of these prohibited use terms.
7. INTELLECTUAL PROPERTY OWNERSHIP
a. All content available on the Website, including but not limited to text, graphics, videos, software, data, page layouts, images, and any other information that can be stored electronically (excluding user-uploaded content), is the exclusive property of Mama Jones African Foods LLC and is protected under applicable intellectual property laws.
b. You are granted a limited, non-exclusive, non-transferable license to access and use the Website in accordance with these Terms. Nothing in these Terms shall be construed as granting any license or right to use any trademarks, logos, or intellectual property displayed on the Website without the prior written consent of the Owner.
c. You agree not to reproduce, distribute, modify, or use any of the Owner's intellectual property for any unlawful or unauthorized purpose.
8. SALE OF GOODS AND SERVICES
a. The Website may offer products and services for sale, including but not limited to African foods and other related items. While We endeavor to provide accurate product descriptions, We do not guarantee the reliability, accuracy, or completeness of any product-related information.
b. We reserve the right to refuse service, cancel orders, or limit quantities at Our sole discretion.
c. Refund, Return, and Cancellation Policy:
i. Perishable Goods: Due to the nature of perishable items (such as frozen and dried African foods), We do not accept returns or issue refunds unless the product arrives damaged, spoiled, or is incorrect. If You receive a defective or incorrect item, You must notify Us within 4 hours of delivery with photographic evidence.
ii. Non-Perishable Goods: For non-perishable items, You may request a return within 14 days of delivery, provided that the item is unused, in its original packaging, and in the same condition as received. Return shipping costs are the responsibility of the customer unless the return is due to an error on Our part.
iii. Order Cancellations: Orders may be cancelled before they are processed for shipping. Once an order has been shipped, it cannot be cancelled.
iv. Refund Processing: Refunds (if applicable) will be processed within 7-14 business days after approval and will be issued via the original payment method. Shipping costs are non-refundable.
v. Exceptions: We do not accept returns or refunds on discounted or clearance items.
For any issues regarding returns, refunds, or cancellations, please read our Refund Policy or contact Our customer service team at [info@mamajonesafrica.com | +1 (469) 920-4930].
9. PAYMENT AND BILLING
a. All product and service prices listed on the Website are inclusive of applicable taxes as required by law.
b. The final total, including applicable taxes and shipping costs (if any), will be displayed at checkout before You confirm Your order.
10. PRIVACY POLICY
Our Privacy Policy explains how We treat Your personal data and protect Your privacy when You use Our Service. By using Our Service, You agree that the Owner can use such data in the manner described in Our Privacy Policy. [Insert link to Privacy Policy].
11. LINKS TO THIRD-PARTY SITES/SERVICES
a. The Website may contain links to external websites. These Linked Sites are not under Our control, and You agree that We are not liable for the content of any Linked Site or any link contained within a Linked Site.
b. The inclusion of such links does not imply Our endorsement of the Linked Sites or their operators. You access these sites at Your own risk.
12. ELECTRONIC COMMUNICATIONS
a. By using this Website, You consent to receive electronic communications from Us.
b. You agree that all agreements, notices, disclosures, and other communications We provide to You electronically, whether via email or on this Website, satisfy any legal requirements that such communications must be in writing.
13. REVERSE ENGINEERING AND SECURITY
You hereby agree:
a. Not to reverse engineer, disassemble, or otherwise attempt to obtain the source code of any software, system, or technology associated with this Website.
b. Not to violate the security of this Website or Services, including but not limited to:
• Unauthorized access
• Circumvention of encryption or security tools
• Data mining
• Interference with the Website, Services, or network
Any violation of this section may result in legal action.
14. CHANGES TO SERVICES
a. You acknowledge and accept that We may modify, update, or discontinue any Content, Product, or Service at any time without prior notice.
b. We do not guarantee uninterrupted availability of Our Services, as maintenance or other factors may affect access. We shall not be held liable for any disruptions.
15. INDEMNIFICATION
You agree to indemnify and hold harmless the Owner, its employees, agents, and third parties from and against all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising from:
a. Your use or inability to use this Website or Service;
b. Your violation of any rights of a third party;
c. Your violation of applicable laws, rules, or regulations.
If You have any concerns, complaints, or require assistance, please contact Us at [Insert Contact Information].
16. NO WARRANTIES
a. You agree that You use this Website solely at Your own risk, as the Owner does not warrant the accuracy, reliability, or completeness of the content available on this Website.
b. You assume all risks associated with viewing, reading, or downloading any content from this Website.
c. The Owner expressly disclaims all express and implied warranties, including but not limited to:
• Implied warranty of merchantability
• Fitness for a particular purpose
• Non-infringement
d. The Owner makes no guarantees that the Website or any of its Services will be accurate, error-free, secure, or uninterrupted.
e. The Owner provides no warranty regarding the suitability, reliability, availability, timeliness, or accuracy of the information, content, Products, Services, and other materials available on this Website.
f. You also agree that the Owner and its affiliates shall not be liable for any direct, indirect, punitive, incidental, or consequential damages, including but not limited to:
• Loss of data, profits, or business opportunities.
• Failure to provide Services.
• Errors, omissions, or inaccuracies in information, software, Products, or related materials.
• Any other damages arising from the use or inability to use this Website.
g. This limitation of liability applies whether based on contract, negligence, strict liability, or otherwise.
17. SERVICE INTERRUPTIONS
a. The Owner may interrupt, suspend, or restrict access to this Website from time to time for maintenance, system updates, or emergency services.
b. You agree that the Owner shall not be held liable for any damage, loss, or inconvenience caused by such interruptions.
18. TERMINATION/RESTRICTION OF ACCESS
a. The Owner reserves the right to terminate, suspend, or restrict Your access to this Website and related Services at its sole discretion, without notice, for any reason, including but not limited to:
• Violation of these Terms
• Suspicious or fraudulent activities
• Breach of security protocols
b. If You are a registered user, You may terminate this Service at any time by providing prior written notice to the Owner.
c. Upon termination, You will no longer be bound by the provisions of these Terms, except for clauses that by their nature survive termination (e.g., indemnification, disclaimers, and limitation of liability).
19. GENERAL PROVISIONS
a. ASSIGNMENT:
• The Owner may assign, transfer, or delegate its rights and/or obligations under these Terms without prior notice or consent.
• However, You are not permitted to assign or transfer any rights and/or obligations under these Terms without the prior written consent of the Owner.
b. ENTIRE AGREEMENT:
• These Terms, along with all applicable disclaimers and any other agreements related to the use of this Website, constitute the entire agreement between You and the Owner.
• This Agreement supersedes all prior agreements, communications, and understandings, whether written or oral.
c. SEPARATE AGREEMENTS:
• You may have additional legal agreements with the Owner (e.g., service agreements, subscription terms, or contractual arrangements).
• These Terms are independent of such agreements and are not intended to alter, amend, or replace them.
d. GOVERNING LAW:
• These Terms shall be governed by and construed in accordance with the laws, regulations, and guidelines of the United State of America.
• Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of competent Texas courts.
e. VARIATION:
• The Owner reserves the right to modify or revise these Terms at any time at its sole discretion.
• By continuing to use this Website after any revisions, You agree to review and accept the modified Terms.
• If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
f. WAIVER:
• The failure of the Owner to exercise any right or enforce any provision under these Terms shall not be considered a waiver of such rights.
• All rights and remedies in these Terms are cumulative and not exclusive of any legal rights available under applicable law.
g. SEVERABILITY:
• Each provision in these Terms is independent and severable.
• If any provision is found to be invalid or unenforceable for any reason, the remaining provisions shall continue to be fully effective and enforceable.